Not My Cup Of Coffee. The Mug

A while back, my wing man and I went to The Mug for a date. I immediately knew I had to share my experience once I start writing reviews (which I finally have J). The Mug is a coffee lounge that’s located in the CBD of Nairobi. It’s on the ground floor of Jubilee Insurance House on Kaunda Street.

Their location is well `hidden’ to prying eyes making it’s good place for business and social meetings. It has a pretty chilled atmosphere that made us feel welcomed. I walked in and I liked it. Once you enter, the first thing that captures your eye are their good looking pastries. I was only attracted to the cakes (my weakness), which I knew I was going to have after my meal.

We had gone on a Sunday. So, the place didn’t have that many people. I’m not a fan of crowded spaces and places.  We chose our spot and took our sits. A lady waiter was attending to us. Before I get into it, here is the thing about me; I love the little things in life, a simple smile, a thank you, welcome and such things. You get the idea. So the waitress ,I think, was not having a good day that Sunday. She attended to us like we were the ones who  drugged her out of bed shouting obscenities.  That didn’t impress me.

Since I was hungry, I let it go. Their food is good. I had their potato wedges which I think are pretty good. My wing man had their burger. I gave it a 6. The meat was well barbecued and had some rich spicy flavor in it which I loved.  You should try it. For drinks, we had their smoothies which were just IT. Their prices however are a bit pricey. So if you are planning to go there, have a little extra coin on you.

The only problem I had with The Mug was their service. They really need to improve on that. I wouldn’t go back just because of their service. To me, good service is very important. I want to feel welcome and not like a burden. Other than that, it was not a bad place.

It is fair to say that this review is of happenings that took place a few months back, people might have changed and service might have improved. Have been there lately? What was your experience at The Mug?

Leave your comments and suggestions down below.

Love Eat.

 

 

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